Had called this company because the initial one I had called did not bother to show up as scheduled. Jeff was very accommodating in ensuring me that they would come out that same day to fix the clog issue in my main bathroom despite the short notice and being quite busy that day. Mike showed up and found the source of the problem, changed the sink basin and faucet, and said he needed a special order size part so would need to come back at a later date to complete the job once he found this part. He was very professional, pleasant, and even taught me a thing or two about plumbing. The second time both Jeff and Mike showed up to complete the job and had both sinks in working order in one hour. I find this company's rates are very reasonable, they are both very personable and approachable with questions, are very accommodating, and most important to me are dependable. I would not hesitate to recommend this company and am looking forward to have them back at my house in the future for further repairs. I am very fortunate that the first company did not show up!!